On October 26, 2024, TN Property and Real Estate Management JSC (TNPM) received the gold cup from the Economic Research Institute for Asia at the Asia Pacific Brands 2024 awards.
The award acknowledges TNPM's commitment to enhancing service quality by ongoing innovation in digital transformation and the application of technology to service solutions. The Asia Pacific Brands 2024 Gold Cup is an accolade, signifying a significant milestone in TNPM's developmental trajectory during the last ten years.
TNPM representative stated, The receipt of this esteemed award exemplifies the unwavering commitment of the whole TNPM team and serves as an impetus for us to persist in our pursuit of excellence in delivering superior building management services and exceptional experiences to our customers.
TNPM representative received the gold cup from the organizing committee.
In pursuit of delivering exceptional building operation services, TNPM has recently concentrated on investing in fundamental values such as personnel and technology. TNPM has pioneered numerous digital solutions, such as the Facility Management (FM) real estate space management solution Archibus, smart car parking systems, and advanced security solutions and equipment.
Furthermore, TNPM mandated the creation of solutions tailored to the requirements of its unique sector, including the S-Plus resident information portal. S-Plus has been implemented in urban locales and apartment complexes overseen by TNPM, facilitating enhanced interaction between the management board and residents through app features including automated notifications, online payments, expedited processing of resident requests, registration for internal services, online voting, and more. Moreover, residents can effortlessly enroll in family services, such as the repair and cleaning of electrical appliances, apartment cleaning, and tree maintenance, among others. TNPM's application has facilitated a stronger rapport with locals, enhancing utilities and addressing the growing demands of customers.
The company is presently executing the customer 360 project aimed at establishing a consolidated database to provide a comprehensive customer profile for enhanced understanding and service.
Smart security is a project that TNPM is focusing on researching, investing and developing in 2025.
TNPM prioritizes the development of a professional human resource system characterized by a service-oriented approach that consistently targets customer satisfaction. The corporate culture, founded on the basic values of Individual Integrity, Proactive Responsibility, and Ultimate Efficiency, fosters team cohesion towards a shared objective. Enhancing the quality of the human resource team can be achieved through professional training courses, service-oriented mindsets, and customer service behaviors. This enhances the team's capability to address emerging consumer requirements.
At present, TNPM serves as the management and operational entity for residential complexes including Kosmo Tay Ho, La Casta Ha Dong, Goldsilk, GoldSeason, and Area S of Goldmark City, among numerous other retail mall projects and Class A office buildings. Furthermore, TNPM offers industrial cleaning services, business security services, intelligent security solutions, landscape maintenance, pest management, and more, catering to numerous banks, industrial parks, and metropolitan regions around the nation. Moreover, TNPM is the sole entity in Vietnam with a competent and systematic industrial park management and operation firm, overseeing over 10 industrial parks managed by an IMC member company, including more than 2,000 hectares of industrial parks in the country.
The Asia Pacific Brands award, organized by the Economic Research Institute for Asia, is a distinguished accolade in the region that recognizes brands for their significant contributions to the economic and social advancement of the country.
See more information about TNPM here: https://www.tnpm.vn/